Estimated bill

It is the customer's responsibility to provide safe, convenient and unhindered access to the meter so that it can be read. If a customer continually fails to do so despite the energy retailer's requests, then the power can be disconnected. Most energy providers choose to issue an estimated bill - based on your usage at the same time last year - rather than disconnect.

The Northern Lights Project is an Initiative of

This activity received funding from the Australian Government.
The views expressed herein are not necessarily the view of the Commonwealth of Australia, and the Commonwealth does not accept responsibility for any information or advice contained herein.